Coach Hire Sales Consultant
JOB DESCRIPTION
Job Title: Coach Hire Sales Consultant
Reporting to: Private Hire Manager
Location: Henley-in-Arden
Start Date: April 2024
Salary: £25,000 - £28,000 basic per annum
Interviews to take place w/c 1st April 2024
Johnsons are one of the leading Coach companies in the West Midlands with a thriving, successful Coach Hire Department. We are looking for a vibrant, bubbly, proactive person to work in our existing very successful Sales team.
Our Private Hire department have enquiries and bookings from a wide range of clients ranging from Social groups to Schools and Universities to Corporate Clients, Sports Teams, Holiday Organisers and many more.
Our Coach Hire Sales Consultants, work closely with our clients to offer the best solutions for their requirements and provide prompt responses to their needs. Every hire is unique, and our Sales team provide a bespoke offer for each enquiry. We have a large fleet of coaches to keep busy and are looking for someone with enthusiasm, determination, flexible thinking, and a focus on customer service to drive sales.
Vision Statement: Travel with Johnsons - Travel with Friends
Mission Statement: "To become the leading coach and bus operator in the area by providing our customers with the widest possible range of high quality, friendly travel services through an efficient team of well trained and highly motivated staff"
Key Responsibilities:
- Quoting, Chasing, and Winning Coach Hire Sales to a range of clients, including long-term contracting.
- Preparing and issuing Quotation proposals to Clients.
- Liaising with our clients, to offer the best range of solutions and pricing options to our clients.
- Answering and responding to customers calls and emails, helping them with all their queries.
- Arriving at mutually acceptable conclusion with our clients for a successful hire.
- that all relevant hire information is recorded, correct & processed.
- Build a close relationship with the Operations Department to understand availability of resources.
- Build and nurture client relationships to achieve repeat business.
- Improve the company profile and reputation to encourage referrals.
- Research and pursue potential new and lapsed clients.
- Attend team meetings & share best practice with colleagues.
- Supporting the rest of the Private Hire Team.
- Provide Operational on-the-ground support for large Coach Hire events.
- Other duties related to the coach hire department but not specifically listed above.
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Key Skills and Experience Required:
- Friendly open demeanour and good with people.
- Confident and pro-active.
- Positive, can-do attitude.
- Great sales negotiator.
- Ability to judge, analyse & appraise situations & make decisions based on your observations.
- Problem Solver.
- Attention to detail.
- Happy in a busy environment.
- Organised, efficient and capable of prioritising workloads.
- Great communicator with a good telephone manner.
- Computer literate– the role heavily involves working with coach industry software package.
- Proficient with Microsoft Office Suite.
- Flexible multi-tasking team player
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Desirable Skills and/or Experience
- Good geographical knowledge.
- Logistical experience
- Driving legislation knowledge
Basic working hours:
Full time position 09.00hrs – 17.30hrs weekdays with an hour off for lunch.
£25,000 - £28,000.
Interviews will be scheduled for week commencing 1 April 2024.
We are justifiably very proud of our very high standards. This has been achieved by our commitment to training, the well-being of our employees and always putting our customer first. This position plays a vital role in this company achieving these objectives.
To apply please send your CV and a covering letter to Nicole Smith, PA to the Directors, Johnsons Coaches, Liveridge House, Liveridge Hill, Henley in Arden B95 5QS.
Alternatively apply by email to [email protected].
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