Blog

Meet our NEW Leadership Team!

Date Added 11/06/2024

Introducing the Board of Directors of the Coach Travel Group!

As news has emerged of Johnsons and Whittles Coaches now being part of The Coach Travel Group.

We wanted to share with you our Vision, Mission, and Values for The Coach Travel Family and what we stand for as the new board of directors. 

Tom Stables, The Chief Executive Officer 

“We are bringing together seven of the best operators in the country at the start of a journey that will change the shape and look of our industry. This is a hugely exciting time. Together, we have an opportunity to create something great and drive change in our industry for the benefit of our companies and the wider community.”

Vision

The Coach Travel Group will become the leading national coach travel company, recognised for unparalleled customer service, operational excellence, and safety. As the employer and supplier of choice, we will drive high growth and deliver value by embracing innovation, creating a digitally enabled environment, and investing in our people.

Committed to sustainability, efficiency, and community engagement, we aim to differentiate ourselves through superior service delivery and by successfully managing the transition to a sustainable business model. By harnessing the power of technology and data, and through continuous improvement, The Coach Travel Group will enhance shareholder value and customer satisfaction, securing our place at the forefront of the industry.

Mission

 At The Coach Travel Group, our mission is to lead the industry in the UK by delivering exceptional service and fostering a dynamic culture of safety, reliability, and innovation. We are dedicated to enhancing the lives of our customers, employees, and community by providing high-quality, punctual services and sustainable solutions. We will strive to achieve operational excellence and superior customer satisfaction through continuous investment in our technology & processes, our people, and our environmental practices.

We commit to acting with integrity, embracing progress, and maintaining our focus on safety as we grow and transform. Our mission is to meet and exceed expectations, ensuring that The Coach Travel Group remains a trusted and valued partner in the industry, positively impacting all our stakeholders and reducing our environmental impact wherever possible.

Values

• Safety First - We commit to ensuring the safety of our customers, staff, and the public.
• People Empowerment - We believe in empowering our employees and providing them with opportunities for growth and development.
• Reliability - We keep our promises to customers by delivering reliable and punctual services
• Innovation and Progress - We invest in the future through advanced technology, new vehicles, training, and a commitment to continuous improvement.
• Environmental, Social and Governance - We are committed to protecting our environment, reflecting our dedication to sustainability and efficient practices.
• Pride and Integrity - We strive to create a business that all stakeholders are proud to be associated with.